Export inquiries: sales@dewostorage.com
+86 512 8355 3088 Mon - Sat, 09:00 - 18:00 (GMT+8)
Home › About us

Storage equipment, sourced carefully and supported afterwards

Dewo Storage supplies warehouse storage equipment to distributors, 3PL operators and factories across 30+ countries. Our job is not only to get the equipment to you — it is to make sure it arrives complete, correct and still replaceable years later.

What we do

We organise supply so you do not have to

Storage equipment is straightforward to specify and surprisingly difficult to source well. The declared load rating is not always the real load rating. A "complete" order can still be short two uprights. A supplier who answered every email in week one can go quiet when a replacement part is needed in year three.

That is the part we take responsibility for. We select the right specification, verify it before it ships, handle the paperwork, and stay reachable afterwards. Buyers who already have an experienced supply chain usually need us less. Buyers ordering their first system across borders usually need us a lot.

  • SpecificationMatched to your load, bay and equipment
  • VerificationChecked before dispatch, not sampled after
  • DocumentationSet your customs broker will accept
  • After deliveryParts still orderable years later
Who we work with

Two kinds of buyer, two different relationships

What you actually need depends on whether you are reselling the equipment or using it.

For distributors and importers

You buy once and resell. Margin and reliable repeat supply matter more to you than a low first-order price.

  • Private labelYour brand on goods and documents
  • ConsolidationRacking, pallets and containers in one container
  • Repeat ordersSpecifications archived so repeat matches exactly
  • MixingStandard items mixed to fill a container

For end users

You are equipping your own warehouse. Fit, safety and installation matter more than unit price.

  • Layout proposalBased on your bay dimensions and load
  • InstallationRemote guidance and video support
  • SafetyLoad ratings documented, not just claimed
  • Spare partsAvailable for the life of the equipment
What you can rely on

Four commitments we make in writing

These apply to every order, and they are what we would want to hear as a buyer.

1
Specification is confirmed before productionYou approve drawings, capacities and finishes in writing. Nothing is produced from assumptions.
2
Quality is checked on every unitNot a random sample. Load ratings, dimensions and finish are verified before packing.
3
Delivery date is the date we commit toWe quote a realistic lead time and we report progress, including when something slips.
4
Spare parts stay availableWe keep specifications on file so replacement parts can still be matched years later.
Risk

If something goes wrong

Cross-border procurement has risk. Here is how we handle the four things buyers worry about most.

Goods arrive damaged or short Full photographs and packing list evidence, then replacement or credit at your choice.
Quality below specification Send samples back. We verify and replace the non-conforming batch at our cost.
Delivery is late We tell you early with a revised plan, not late with an excuse.
You need parts in five years Specifications are archived, so matching parts remain orderable.
Process

How to start

From first message to delivery, one contact person throughout.

Send requirementsDimensions, loads, target date
Get layout + priceDrawing and itemised quote
Approve sampleCheck finish and fit
ProductionProgress reported to you
DeliveryFull export documents
Common questions

Questions buyers ask

Do you sell directly, or through distributors?

Both. Distributors and importers get private label and container consolidation. End users deal with us directly.

Can you sign an NDA before I send drawings?

Yes. Mutual NDAs are routine before receiving project layouts or tender documents.

What are your payment terms?

Commonly 30% deposit with the balance against the copy bill of lading by T/T. Other arrangements can be discussed for long-term customers.

Can you match my existing racking dimensions?

Yes. If you send the model or the bay dimensions we can usually match it exactly, which matters when replacing equipment one section at a time.

Do you provide installation and training?

Remote installation guidance and operator training are included on request. On-site commissioning can be quoted for larger automation projects.

Want to see how we work?

Send us your project details and we will explain exactly what we would do with them, step by step.

Contact us